Disaster Recovery as a Service

Tested, proven, and ready to go. Not a binder on a shelf that nobody has opened since 2019 -- an actual recovery plan that we test regularly and can execute in minutes. You will know exactly how long it takes to get back online because we have already done it.

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Most DR Plans Fail the First Time They Are Actually Needed

The average cost of IT downtime is over $5,600 per minute. That is not a typo. And here is the part nobody talks about: most companies discover their disaster recovery plan does not actually work at the worst possible moment -- when they need it. Untested backups. Manual runbooks nobody has reviewed in two years. A "failover" that has never been triggered outside of a PowerPoint presentation. If you have never tested a full recovery, you do not have a disaster recovery plan. You have a hope. We can fix that.

What Exodata DRaaS Actually Looks Like

We replicate your critical systems to geographically separated infrastructure and test failover regularly. When something goes wrong, recovery happens in minutes -- not because a slide deck says so, but because we have already done it in testing.

Custom RTO & RPO Targets

Not every system needs the same recovery speed, and not every budget supports near-zero RPO. We sit down with you, figure out which systems are truly critical, and set Recovery Time Objectives and Recovery Point Objectives that make sense for your business. Your ERP might need sub-15-minute RTO. Your file server might be fine with daily snapshots. We build the plan around reality, not marketing tiers.

Geographic Failover

Your replicated environment lives in a facility that is far enough away that the same tornado, flood, or power grid failure cannot take out both sites. We run data centers and cloud regions across multiple locations specifically so your failover site survives whatever took down your primary.

Automated DR Testing

This is the part most providers skip. We run regular, automated failover tests -- full application-level validation, not just "the VM booted." You get documented results showing exactly what happened, how long recovery took, and whether your applications came back correctly. No surprises when it counts.

Managed Recovery Operations

When disaster actually strikes, you are not on your own flipping through a runbook at 3 AM. Our operations team executes the failover, manages the recovery environment, and handles the failback once your primary site is restored. You get a dedicated incident commander who owns the process from start to finish.

What This Means for Your Business

Minutes, Not Days

You are back online before most companies have finished their first conference call about the outage. Automated failover brings critical systems up in minutes, not the hours or days that manual recovery takes.

Predictable Monthly Cost

No surprise capital expenses for DR hardware you hope you never use. One monthly fee covers replication, storage, testing, and support. You know the number before the invoice arrives.

Proven, Not Theoretical

Every recovery plan we build gets tested on a regular schedule. When an auditor or your board asks "does this actually work?" you hand them the test results. No hand-waving required.

Ransomware Protection

Immutable snapshots and air-gapped replicas mean ransomware cannot encrypt or delete your recovery data. If you get hit, we restore from a clean, pre-infection snapshot -- often in minutes.

24/7/365 Recovery Team

Disasters do not wait for business hours. Our operations team responds within 15 minutes, any time of day, any day of the year. Real engineers, not an answering service.

How It Works

1

We Figure Out What Actually Matters

We walk through your environment with you, identify the critical applications and data, map out dependencies, and define RTO/RPO targets based on what downtime actually costs your business -- not generic industry benchmarks.

2

We Design the Recovery Architecture

Our engineers build a replication plan that matches your recovery targets. This covers storage, compute, networking, and DNS failover at the recovery site. Everything is documented and reviewed with your team before we deploy anything.

3

We Set Up Replication

We deploy replication agents, configure continuous data synchronization, and set up automated failover triggers. Your recovery environment stays current without you thinking about it.

4

We Test It -- For Real

Scheduled DR tests verify that applications come online correctly, data integrity holds up, and recovery targets are met. You get a detailed report after every test. If something does not meet the target, we fix it before it matters.

5

We Keep It Running

Our team monitors replication health, manages capacity, and stands ready to execute failover 24/7/365. As your environment changes -- new servers, new applications, new locations -- we update the DR plan to match.

Why Companies Trust Us with This

  • Multiple Data Center Locations -- geographically separated facilities so a regional disaster does not take out both sites
  • Azure Expert MSP & AWS Advanced Partner -- cloud-native DR using Azure Site Recovery, AWS Elastic Disaster Recovery, and hybrid setups
  • VMware Cloud Verified -- seamless DR for VMware environments using native replication tools we know inside and out
  • 15-Minute Response SLA -- when disaster hits, our team is on it immediately, any hour of any day
  • Compliance-Ready -- DR processes are documented and auditable for HIPAA, SOC 2, and other regulatory frameworks

Cloud and Colocation Backup Solutions

The growing volume of data, heightened regulatory compliance requirements, and expectations for 100% uptime service level agreements (SLAs) are compelling businesses to reassess their backup strategies. Missed backup windows, lengthy restore times, and unreliable backup media are risks that organizations can no longer afford. Exodata's managed backup services eliminate these risks through modern, cloud-based backup infrastructure that is monitored, tested, and maintained by our engineering team.

Backup as a Service (BaaS)

Our Cloud Backup as a Service provides a quick and secure solution for data and file restoration, linking your essential systems to a public, private, or hybrid cloud environment. Whether you operate virtualized environments, remote offices, or NAS servers, BaaS delivers the protection your data requires.

  • Minimize backup windows with efficient, incremental backup technology that captures only changed data
  • Reduce network bandwidth consumption through intelligent data transfer and compression
  • One-click recovery features for fast file, folder, and full-system restoration
  • Customizable backup policies that align with your retention requirements and compliance obligations
  • Easy capacity scaling as your data volumes grow, without hardware procurement or capital expenditure

Advanced Deduplication Technology

Exodata's BaaS platform features cutting-edge deduplication technologies that substantially reduce both file size and bandwidth requirements. Deduplication works by identifying and eliminating redundant sub-file data fragments across your backup sets, resulting in dramatically smaller storage footprints.

  • Source-side deduplication reduces the amount of data transmitted over the network during backups
  • Target-side deduplication optimizes storage consumption at the backup repository
  • Sub-file deduplication detects duplicate data at the block level, not just the file level
  • Speedy daily backups that complete within tight maintenance windows even for large datasets
  • Quick and straightforward recovery with deduplication-aware restore processes

Flexible Backup Options

Exodata offers versatile backup methods to match your application and infrastructure requirements.

  • Image-level backups that capture entire virtual machines for rapid, full-system recovery
  • Guest-level backups for granular file and application data protection
  • Application-aware backups for SQL Server, Exchange, SharePoint, and Active Directory with transaction log truncation and consistency guarantees
  • Flexible retention policies that you control, with billing based on actual storage consumption so your costs adjust as retention periods and data volumes change
  • Encryption at rest and in transit to protect backup data against unauthorized access

Disaster Recovery Solutions

When a major disruption strikes, backup alone is not enough. Your organization needs the ability to bring critical systems back online quickly in a secondary location. Exodata provides adaptable disaster recovery solutions tailored to meet your Recovery Point Objective (RPO) and Recovery Time Objective (RTO), available either as an all-inclusive DRaaS package or as a standalone service integrated with your existing infrastructure.

Disaster Recovery as a Service (DRaaS)

Exodata's fully managed DRaaS provides a comprehensive disaster recovery solution supported by round-the-clock customer service and skilled cloud engineers.

  • Select the applications and systems that need the quickest restoration time and assign appropriate recovery tiers
  • Employ disaster recovery utilities for transitioning workloads between cloud services and on-premises resources
  • Benefit from completely automated orchestration for failover and system reconfiguration
  • Customized RTO and RPO for each server or application covered by the DR plan, ensuring critical systems recover first

Standard DRaaS Offering

When you engage Exodata for managed DRaaS, the following tasks are included in the standard service.

  • Installation of all required infrastructure and software elements for the disaster recovery environment
  • Configuration of VM replication tasks with continuous monitoring of replication health
  • Initial DR failover testing to validate the recovery environment before it is needed in production
  • Subsequent failover testing support available with advance notice for scheduled test exercises
  • Training session on how to manage and interact with the disaster recovery solution
  • Standard DR Runbook documenting all procedures for test and live failover operations
  • Live production failover support with Exodata engineers assisting during actual outage events
  • Continuous monitoring of replication infrastructure and recovery readiness

Standard DR Runbook

Once the DRaaS setup is finalized, Exodata generates and delivers a Standard DR Runbook to your team. This comprehensive document includes all necessary information for conducting a test or live failover, performing basic troubleshooting, and understanding how to engage Exodata for failovers or general inquiries. The runbook is a living document, updated as your environment evolves.

Managed Disaster Recovery Services

Entrust the oversight and administration of your entire DR environment, backup snapshots, and related infrastructure to Exodata. Our managed DR service covers design, setup, validation, ongoing monitoring, and incident response.

During a Disaster Recovery Event

Exodata collaborates with your team to meticulously identify and document all triggers for disaster recovery events and the associated recovery runbooks. The process for handling a disaster recovery event is customized to your organization's requirements.

  • Automated or manual failover initiation based on your operational preferences and approval requirements
  • Clear responsibility allocation with disaster recovery tasks assigned to the appropriate internal and Exodata teams
  • Communication protocols ensuring all stakeholders are informed throughout the recovery process
  • Post-incident review to identify lessons learned and improve future response

Failback Procedures

Recovery is only half the equation. Exodata establishes structured failback protocols to return your systems to their primary environment once the disruption is resolved.

  • Customized failback runbooks with step-by-step procedures for each server and application
  • Automated or manual failback execution based on your approval requirements
  • Data synchronization verification ensuring no data loss occurred during the failover period
  • Post-failback validation confirming all systems are operating normally in the primary environment

Scheduled Recovery Testing

Untested disaster recovery plans are unreliable disaster recovery plans. Exodata builds rigorous testing into every DR engagement.

  • Distinct testing protocols documented for each server within the runbook
  • Automated and manual test methods specified based on the complexity and criticality of each system
  • Minimum twice-annual testing with more frequent testing available for mission-critical workloads
  • Standard test reports documenting outcomes, recovery times achieved, and any issues encountered
  • Failure remediation with test failures addressed by Exodata's managed services team before the next scheduled test

Quarterly Service Reviews

Four times a year, Exodata conducts a comprehensive Quarterly Service Review that provides full transparency into your backup and disaster recovery operations.

  • DR infrastructure cost analysis including utilization metrics and optimization opportunities
  • Recovery data review covering test results, actual recovery events, and trend analysis
  • Ongoing recommendations for enhancing disaster recovery procedures, policies, and failback methods
  • Customer service metrics including ticket volumes, resolution times, and satisfaction survey results
  • Compliance documentation supporting audit requirements for HIPAA, SOC 2, PCI DSS, and other frameworks

Monitoring and Reporting

All components of the replication system and supporting infrastructure are closely monitored 24/7/365 to ensure they remain functional and connected.

  • Replication health monitoring with automated alerts if replication lag exceeds defined thresholds
  • Backup job monitoring confirming successful completion and flagging failures for immediate remediation
  • Infrastructure health checks covering compute, storage, and network components of the DR environment
  • Proactive issue resolution with problems identified and addressed by Exodata's managed services team before they impact recovery readiness
  • Direct customer notification ensuring your team is informed of any issues affecting DR capabilities

Geographically Distributed Failover Options

Exodata operates data centers nationwide in some of the country's most secure regions, providing flexible geographic options for your disaster recovery strategy.

  • Transition systems effortlessly between locations choosing colocated backups or cloud-based disaster recovery
  • Proximity-based site selection for efficiency, or distance-based selection for enhanced security against regional events
  • Microsoft Azure recovery landscapes using Azure Site Recovery with a range of Availability Zones
  • Multi-cloud recovery options spanning Azure, AWS, and Exodata's private cloud infrastructure

Business Continuity Workspaces

Exodata's disaster recovery facilities come equipped with work-recovery spaces. These allow your staff to continue operations even if your main business location becomes inoperable due to an unexpected event, providing genuine business continuity beyond just technology recovery.

IT Support Services for Disaster Recovery

Whether you need assistance with a specific part of your disaster recovery strategy, like data backups, or comprehensive support including defining your RPO and RTO, Exodata has you covered.

  • Recovery Service Level (RSL) development with Exodata collaborating with your organization to establish appropriate recovery targets if you do not already have them
  • RSL adherence minimizing the expense of your disaster recovery efforts while restoring critical applications promptly
  • Compliance alignment ensuring your backup and DR strategy satisfies regulatory requirements for data protection and business continuity
  • Vendor management coordinating with third-party software and hardware vendors involved in your recovery infrastructure

Why Choose Exodata for Backup and Disaster Recovery

  • Azure Expert MSP and AWS Advanced Partner with certified expertise across cloud-based backup and recovery platforms
  • VMware Cloud Verified for organizations running VMware-based workloads
  • 24/7/365 monitoring and support with a 15-minute response SLA for critical issues
  • Geographically distributed data centers providing regional diversity for disaster recovery
  • Proven recovery testing program with documented test results and continuous improvement
  • HIPAA, SOC 2, and PCI DSS compliance support for regulated industries

Frequently Asked Questions

What is the difference between backup and disaster recovery?

Backup copies your data so you can restore files if they get lost or corrupted. That is important, but it is only part of the picture. Disaster recovery replicates your entire environment -- servers, applications, networking, data, the works -- so you can fail over to a fully running copy of your infrastructure in minutes. Think of backup as "I can get my files back" and DR as "I can get my whole business back." We offer both, and we will help you figure out the right approach for each workload.

How often do you actually test failover?

It depends on your requirements, but we recommend quarterly full-failover tests at minimum. A lot of our clients test monthly. The tests are automated, they do not disrupt production, and they produce detailed reports showing recovery time, data integrity, and application availability. The whole point is that when a real event happens, nobody is doing this for the first time.

Can DRaaS protect against ransomware?

Yes, and this is one of the biggest reasons companies come to us. Our DRaaS platform uses immutable snapshots and air-gapped replication targets that ransomware cannot touch. If you get hit, we restore your environment from a clean snapshot taken before the infection -- often in minutes, depending on your RTO target. The attackers encrypt your production systems; we spin up the clean copy.

What recovery speeds can you actually achieve?

For mission-critical workloads, we can do near-zero RPO with continuous replication and sub-15-minute RTO. For less critical systems, hourly or daily RPO with one-hour RTO is a more cost-effective option. We do not push everyone into the most expensive tier. We help you match each workload to the recovery speed it actually needs.

Find Out Your Actual Recovery Time

Most companies cannot answer "how long until we are back online?" We will help you get that answer. No guesswork, no scare tactics -- just an honest assessment of where you stand and what it would take to get recovery times you can count on.

Get Your Recovery Assessment

Want the technical details? Visit our Backup & Recovery service page for specifics on backup tiers, replication options, and recovery capabilities.